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Noticeboard

Patients can pre book GP appointments up to 30.1.15. From the 2.2.15 we will be operating a new appointment system which we are hoping will improve GP access for all our patients.

Welcome to the Castle Medical Centresurgery

 The Castle Medical Centre is an NHS General practice based in the historic town of Kenilworth, Warwickshire. Our aim is to provide the highest standard of primary care for you our patients, in a happy working environment.

The practice area covers Kenilworth and most of the  surrounding villages. We have 5 partners and 5 salaried doctors plus GP Registrars (who are GPs in training), plus practice nurses, healthcare assistants and phlebotomists; as well as our practice managers, receptionists and secretaries and  administrative team.

We serve an increasing practice population of 12,500 patients, over 20% of whom are over 65 years of age. We offer a full general practice service which includes clinics for diabetics, asthmatics, antenatal and for patients who require minor surgery. This website is for both existing patients and those considering registering with us.  It tells you about our services, how to access them and some general information about how our practice is operated.

At the Castle Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We hope to provide a friendly personal service. The doctors work in close partnership. We encourage patients to see their usual doctor whenever possible and to follow through illnesses with the same doctor. However, if your usual doctor is not available, you may see any other doctor in the practice.

 

NEW APPOINTMENT SYSTEM - STARTS: 2nd February 2015. 

We will be operating a new appointment system from 2nd February 2015 and in order to help with the transition to the new system, patients will only be able to book doctor appointments up to Friday 30th January, 2015. You can continue to pre-book all nursing appointments. 

If you require an appointment with a doctor from the 2nd February 2015, we ask that you telephone the surgery on the day that you would like to be seen. 

Full details can be found in the patient information leaflet below (please double click on the link below)

Patient Information Leaflet - New Appointment System - Feb 15.pdf

 Practice Plan for Extended Online Access
This practice plans to offer patients facilities to view on line, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from 31.3.15, subject to the availability of NHS GP systems and software. For more information please click here.

pdfDownload our practice leaflet

Click here to open link to NHS Constitution

Click here to open link to Care Quality Commission

You can now cancel appointments by email using AppointmentCancellations@castlemc.nhs.uk.

(Site updated 28/01/2015)
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