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Noticeboard

Our latest Patient Reference Group report is now available online and in the surgery. Click on survey report under Quick links- Have your say

Welcome to the Castle Medical Centresurgery

 The Castle Medical Centre is an NHS General practice based in the historic town of Kenilworth, Warwickshire. Our aim is to provide the highest standard of primary care for you our patients, in a happy working environment.

The practice area covers Kenilworth and most of the  surrounding villages. We have 5 partners and 5 salaried doctors plus GP Registrars (who are GPs in training), plus practice nurses, healthcare assistants and phlebotomists; as well as our practice managers, receptionists and secretaries and  administrative team.

We serve an increasing practice population of 12,500 patients, over 20% of whom are over 65 years of age. We offer a full general practice service which includes clinics for diabetics, asthmatics, antenatal and for patients who require minor surgery. This website is for both existing patients and those considering registering with us.  It tells you about our services, how to access them and some general information about how our practice is operated.

At the Castle Medical Centre we aim to treat all our patients promptly, courteously and in complete confidence. We hope to provide a friendly personal service. The doctors work in close partnership. We encourage patients to see their usual doctor whenever possible and to follow through illnesses with the same doctor. However, if your usual doctor is not available, you may see any other doctor in the practice.

 

NEW APPOINTMENT SYSTEM . 

If you require an appointment with a doctor we ask that you telephone the surgery on the day that you would like to be seen. 

Full details can be found in the patient information leaflet below (please double click on the link below) or click on the 'appointments' tab on the left.

Patient Information Leaflet - New Appointment System - Feb 15.pdf

 Online Access TO MEDICAL RECORDS

This practice now offers patients the facility to view on line summary information from their medical record relating to medications, allergies, adverse reactions and vaccinations. For more information please click here.

Named accountable GP for all patients

 

As of 1st April practices are required to allocate a named accountable GP to all patients including children.  At our practice we do this by way of a 'usual doctor' which is allocated on registration. If you are unclear who your named accountable GP is you can ask for this information when you call in or telephone. If you feel you would like a different GP to be allocated to you then this again can be requested and we will do our best to accommodate that. You are still free to see any GP and in particular when a different GP may have a sooner or more convenient appointment for your needs. You may also be required to see or speak to alternative GPs particularly in urgent situations or if a home visit is required. 

 

pdfDownload our practice leaflet

Click here to open link to NHS Constitution

Click here to open link to Care Quality Commission

You can now cancel appointments by email using AppointmentCancellations@castlemc.nhs.uk.

(Site updated 26/08/2015)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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